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    Handover protocol

    Flooring handover protocol — free template + digital sign-off

    Download the traditional PDF and Word template for free — or go straight to the digital version in FLOOXI, where the customer signs with a finger on your phone.

    Why replace the paper protocol with digital

    FLOOXI removes manual rewriting, lost signatures and endless searching for site photos.

    Digital signature on site

    Customer signs with a finger on your phone — no printer, no chasing.

    Photos in one tap

    Snag photos and final-floor photos attached automatically.

    Built from job data

    No retyping — the protocol is generated from data you already entered.

    Saved with the job

    The captured signature is included in the PDF and kept with the relevant job.

    Works offline

    Fill in and sign without signal, sync happens later.

    Free PDF + Word template

    Grab the traditional template and see how much time FLOOXI saves you.

    What a flooring handover protocol must contain

    These items make sure the protocol stands up with the customer, the insurer and in court.

    • Contractor and customer details (name, company number, address)
    • Project address and scope of works
    • Date of start and date of completion
    • List of any defects or snags with a deadline to fix
    • Photo documentation of finished floor and any defects
    • Statement of handover and acceptance
    • Signatures of both parties (handwritten or captured electronically)

    From job to signed handover in 3 minutes — with FLOOXI

    1. 1

      Open the job

      In the FLOOXI app, open the job you want to hand over to the customer.

    2. 2

      Add photos and snags

      Add photos of the finished floor and any defects or remaining work.

    3. 3

      Generate the protocol

      FLOOXI builds the full handover protocol from the job data in one tap.

    4. 4

      Get the customer's signature

      Hand the phone or tablet to the customer — they sign with a finger directly on screen.

    5. 5

      Save and share

      The signed PDF is saved with the job and can be shared, for example by email with the customer.

    FAQs about the flooring handover protocol

    A handover protocol (also called a completion certificate or sign-off sheet) is a document the floor fitter and the customer both sign to confirm the floor was installed as agreed. It lists the scope of work, any defects or snags, photos, and the date of handover. It protects both sides if anything is disputed later.

    Identification of contractor and customer, project address, date of completion, description of works (floor type, m²), list of any defects with a deadline to fix them, photo documentation of the finished floor, and signatures of both parties.

    The customer signs on a phone or tablet using a finger or stylus. The signature is saved with the job and included in the generated PDF. Suitability depends on the document type and applicable legal requirements.

    Yes. Request the free PDF and Word template using the form below — we'll email it to you. If you want to skip paper completely, FLOOXI generates the protocol from your job data and gets the customer to sign on your phone.

    If you use the FLOOXI app — yes. Fill in the protocol on site without signal, get the customer to sign, photos are saved — everything syncs once you're back on Wi-Fi or data.

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